Redefining Service Management Experience
ServiceNow is a cloud-based workflow & automation system which automates enterprise service operations by creating a single system for all business processes within an organization. This system brings together strategy, design, transition and operation with ongoing management that can transform and modernize an enterprise.
ServiceNow IT Service Management (ITSM) applications are built on a single platform-as-a-service which offers a consistent and intuitive user experience through the entire IT Infrastructure Library (ITIL) service lifecycle and are used to support functions that include Business Process Management, Case Management, Change Management, Problem Management, Operations and Support.
CIGNEX is a leading ServiceNow partner that provides IT Service Management (ITSM) solutions to organizations worldwide. As a ServiceNow partner, CIGNEX leverages the powerful capabilities of the ServiceNow platform to help organizations streamline their IT operations and improve service delivery.
ServiceNow ITSM is a comprehensive suite of IT service management tools that enables organizations to manage their IT infrastructure and services more efficiently. The platform offers a wide range of functionalities, including incident management, problem management, change management, and asset management, all of which are critical for effective IT service delivery.
Partnership
Specialist ServiceNow Services Partner & Reseller
Certified Team
ServiceNow certified experts
Customer Service
Automation & customization with on time support to global users around the clock
Monitoring 24/7
Visibility into overall health, usage, and security of cloud environments
Unlock the Power of ServiceNow with CIGNEX
CIGNEX's team of certified ServiceNow experts has extensive experience in implementing and customizing ServiceNow ITSM solutions to meet the unique needs of each client. From initial implementation to ongoing maintenance and support, CIGNEX provides end-to-end services to ensure that clients derive maximum value from their ServiceNow investment.
In addition to ITSM, CIGNEX also offers a range of other ServiceNow tools, including ServiceNow HR Service Delivery, ServiceNow Customer Service Management, and ServiceNow IT Operations Management. These tools provide organizations with a comprehensive platform to manage all aspects of their operations, from HR and customer service to IT infrastructure and operations.
By partnering with CIGNEX, organizations can benefit from the expertise of certified ServiceNow professionals who understand the intricacies of the platform and can help organizations optimize their IT operations. CIGNEX's comprehensive services, from initial implementation to ongoing maintenance and support, ensure that clients get the most out of their ServiceNow investment.
In conclusion, CIGNEX is a trusted ServiceNow partner that offers comprehensive ITSM solutions to organizations worldwide. With a team of certified ServiceNow experts and a range of ServiceNow tools, CIGNEX can help organizations streamline their IT operations and improve service delivery. Whether you're looking to implement ServiceNow ITSM or any other ServiceNow tool, CIGNEX has the expertise and resources to help you succeed.
ServiceNow Services
CIGNEX’ ServiceNow offerings leverage this dynamic and powerful technology platform to provide value-added solutions to clients with high velocity at competitive cost.
ServiceNow Consulting
Our ServiceNow Consulting experts strategize, configure, develop & implement projects within ServiceNow & help you realize the maximum value of your ServiceNow ITSM investment
ServiceNow Implementation
Our ServiceNow Implementation Services team would develop, configure & customize the application with good UX by exploiting native ServiceNow capabilities
ServiceNow Integration
With implementation our ServiceNow experts can help you in integrating ServiceNow with Legacy systems, Open Source systems, Intranets, Jira, SAP, SharePoint, BI tools & dashboards; and other third party systems
ServiceNow Managed Services
With our Managed Services you can have the flexibility to choose any and all kinds of service components as it best suits you. Our ServiceNow experts provide:
- 24/7/365 Server & Incident Management Support
- Solution Health Checks and Updates
- System Administration
- Development and Evolution
- Help Desk and Consulting
- Performance Analysis
- Security Management
ServiceNow Support
Our expert ServiceNow support team provides around-the-clock technical support while the ServiceNow testing experts help you maximize efficiency of your platform
Hire ServiceNow Consultants & Developers
Hire from a pool of certified ServiceNow Consultants and Developers who has developed and implemented many complex ServiceNow Solutions. Our ServiceNow Experts can be hired for your short term as well as longer term projects on fixed cost, full-time, part-time & hourly hiring basis, to match your needs.
ServiceNow Solutions
IT Service Management
Manage business functions that require a request-type workflow where requests are approved, qualified, assigned, and completed.
ServiceNow Ticketing System
Optimize business workflows, provide better user experience and eliminate tool switching across enterprises.
ServiceNow Application Development
Build cloudnative applications to fulfill business demands and automate business processes across people, data, systems, and workflows.
IT Operations Management
Expand your organization's operational agility by reducing tasks, improving productivity, and automating and accelerating processes.
Custom Application Development
Achieve improved business performance and productivity through applications that enable Speed, Agility and Cost Reduction.
ServiceNow Helpdesk Support
Improve customer experience through the world-class technical support provided by ServiceNow.
IT Business Management
Anticipate critical business requirements, allocate resources, prioritize new requests, and deliver products efficiently by reducing bottlenecks.
Benefits We Offer
We have the capability to test every functional and non-functional aspect of your solutions & make them convenient, user-friendly and secure regardless of the operating systems, platforms and browsers your target audience uses.
Self-Service We allows clients to select from a catalogue of pre-defined services meaning less time for users to spend on IT administration leading to higher productivity | Automation With us you can improves speed of service without sacrificing on quality whilst adhering to compliance and governance | Consolidation We can help in creating a single platform to automate services & forms which provides single view on resources, costs, projects, changes and requests across the enterprise |
Financial Savings With our streamlined processes, you can remove dependency on manual tasks and can spend more time on strategic business activities and development | Quick turn-around time Our rapid deployment can help you in accelerating success | Integrations with Open Source systems We can custom integrate with customer portals, ECM tools, eCommerce platform and other management systems |
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