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Redefining Service Management Experience

ServiceNow is a cloud-based workflow & automation system which automates enterprise service operations by creating a single system for all business processes within an organization. This system brings together strategy, design, transition and operation with ongoing management that can transform and modernize an enterprise.

ServiceNow IT Service Management (ITSM) applications are built on a single platform-as-a-service which offers a consistent and intuitive user experience through the entire IT Infrastructure Library (ITIL) service lifecycle and are used to support functions that include Business Process Management, Case Management, Change Management, Problem Management, Operations and Support.

CIGNEX is a leading ServiceNow partner that provides IT Service Management (ITSM) solutions to organizations worldwide. As a ServiceNow partner, CIGNEX leverages the powerful capabilities of the ServiceNow platform to help organizations streamline their IT operations and improve service delivery.

ServiceNow ITSM is a comprehensive suite of IT service management tools that enables organizations to manage their IT infrastructure and services more efficiently. The platform offers a wide range of functionalities, including incident management, problem management, change management, and asset management, all of which are critical for effective IT service delivery.

Specialist ServiceNow Services Partner & Reseller

Certified Team
ServiceNow certified experts

Customer Service
Automation & customization with on time support to global users around the clock

Monitoring 24/7
Visibility into overall health, usage, and security of cloud environments

Unlock the Power of ServiceNow with CIGNEX

CIGNEX's team of certified ServiceNow experts has extensive experience in implementing and customizing ServiceNow ITSM solutions to meet the unique needs of each client. From initial implementation to ongoing maintenance and support, CIGNEX provides end-to-end services to ensure that clients derive maximum value from their ServiceNow investment.

In addition to ITSM, CIGNEX also offers a range of other ServiceNow tools, including ServiceNow HR Service Delivery, ServiceNow Customer Service Management, and ServiceNow IT Operations Management. These tools provide organizations with a comprehensive platform to manage all aspects of their operations, from HR and customer service to IT infrastructure and operations.

By partnering with CIGNEX, organizations can benefit from the expertise of certified ServiceNow professionals who understand the intricacies of the platform and can help organizations optimize their IT operations. CIGNEX's comprehensive services, from initial implementation to ongoing maintenance and support, ensure that clients get the most out of their ServiceNow investment.

In conclusion, CIGNEX is a trusted ServiceNow partner that offers comprehensive ITSM solutions to organizations worldwide. With a team of certified ServiceNow experts and a range of ServiceNow tools, CIGNEX can help organizations streamline their IT operations and improve service delivery. Whether you're looking to implement ServiceNow ITSM or any other ServiceNow tool, CIGNEX has the expertise and resources to help you succeed.

ServiceNow Services

CIGNEX’ ServiceNow offerings leverage this dynamic and powerful technology platform to provide value-added solutions to clients with high velocity at competitive cost.

ServiceNow Consulting

Our ServiceNow Consulting experts strategize, configure, develop & implement projects within ServiceNow & help you realize the maximum value of your ServiceNow ITSM investment

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ServiceNow Implementation

Our ServiceNow Implementation Services team would develop, configure & customize the application with good UX by exploiting native ServiceNow capabilities

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ServiceNow Integration

With implementation our ServiceNow experts can help you in integrating ServiceNow with Legacy systems, Open Source systems, Intranets, Jira, SAP, SharePoint, BI tools & dashboards; and other third party systems

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ServiceNow Managed Services

With our Managed Services you can have the flexibility to choose any and all kinds of service components as it best suits you. Our ServiceNow experts provide:

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ServiceNow Support

Our expert ServiceNow support team provides around-the-clock technical support while the ServiceNow testing experts help you maximize efficiency of your platform

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Hire ServiceNow Consultants & Developers

Hire from a pool of certified ServiceNow Consultants and Developers who has developed and implemented many complex ServiceNow Solutions. Our ServiceNow Experts can be hired for your short term as well as longer term projects on fixed cost, full-time, part-time & hourly hiring basis, to match your needs.

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ServiceNow Solutions

Servicenow Implementation and servicenow partner

IT Service Management

Manage business functions that require a request-type workflow where requests are approved, qualified, assigned, and completed.

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ServiceNow Ticketing System

Optimize business workflows, provide better user experience and eliminate tool switching across enterprises.


ServiceNow Application Development

Build cloudnative applications to fulfill business demands and automate business processes across people, data, systems, and workflows.


IT Operations Management

Expand your organization's operational agility by reducing tasks, improving productivity, and automating and accelerating processes.

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Custom Application Development

Achieve improved business performance and productivity through applications that enable Speed, Agility and Cost Reduction.

ServiceNow Helpdesk Support

Improve customer experience through the world-class technical support provided by ServiceNow.

IT Business Management

Anticipate critical business requirements, allocate resources, prioritize new requests, and deliver products efficiently by reducing bottlenecks.

Benefits We Offer

We have the capability to test every functional and non-functional aspect of your solutions & make them convenient, user-friendly and secure regardless of the operating systems, platforms and browsers your target audience uses.


We allows clients to select from a catalogue of pre-defined services meaning less time for users to spend on IT administration leading to higher productivity


With us you can improves speed of service without sacrificing on quality whilst adhering to compliance and governance


We can help in creating a single platform to automate services & forms which provides single view on resources, costs, projects, changes and requests across the enterprise

Financial Savings

With our streamlined processes, you can remove dependency on manual tasks and can spend more time on strategic business activities and development

Quick turn-around time

Our rapid deployment can help you in accelerating success

Integrations with Open Source systems

We can custom integrate with customer portals, ECM tools, eCommerce platform and other management systems

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