MAXIMIZE THE BENEFITS OF YOUR CRITICAL APPLICATIONS
To compete in today’s dynamic world, it is crucial for enterprises to deploy new technologies rapidly to help grow their businesses while controlling IT costs.
At the same time, they have to manage their current application portfolios and maintain essential run-the-business operations while eliminating redundancies and inefficiencies across the enterprise.
CIGNEX’ Application Management Services (AMS) ensure your applications are running with nearly zero downtime. We help enterprises lower their TCO while maintaining visibility and control over applications.
Not only this, we also keep the processes completely visible and continuously update you on the current state of your applications, providing detailed reports on implementation plans, activities performed and measures introduced.
Experience
20+ years of experience, presently serving over 100+ customers, coupled with highest net promoter score of top 5 suppliers
Proven Capability
Up to 60% - 70% savings on current applications management spend
Engagement Models
Flexible and Scalable engagement and consumption models
Global Delivery
Ability to support large enterprise applications resources delivering consistent service across the globe
Application Management & Support Solutions
Support & Maintenance
We provide omnichannel support, unified services delivery, end-to-end automation, DevOps processes and business-aligned KPIs
Troubleshooting & Bug fixes
We can help you resolve issues in your critical applications related to specific misbehaviors, slow request handling, runtime errors, component unavailability and poor data quality.
Performance Monitoring
We can help you maintain the right performance of the applications critical to your enterprise. With thorough monitoring activities, we proactively diagnose and fix evolving slowdowns and failures before they get detected by end users
Upgrade & Data migration
To provide a smooth switch to upgraded systems, we deliver a comprehensive change management plan where we closely work with your IT team to help them to prepare for the management of updated applications
Enhancements & Customizations
We manage requests for minor and more substantial app changes, as well as assist with releases of updated application versions
Application Optimization
We can help you ensure that your applications stay current with changing business needs and goals by conduct a detailed review and modifying applications according to updated business policies, data, and workflows
Approach to Application Support
We follow a step by step approach which is supported by a 24x7 available team of experts who facilitate all service requests and incident reports & streamline their resolutions, thereby improving user satisfaction.
Applications We Manage
Custom enterprise applications (Portals)
Customer Relationship Management Solutions
Customized third-party applications
Supply chain management
Enterprise mobile applications
Ecommerce solutions
Application performance monitoring software
Applications driven by data analytics
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