Deliver Transformational Experiences Using Salesforce
Salesforce, offers cloud based applications such as Sales Cloud, Service Cloud, Marketing Cloud, Community Cloud, Analytics Cloud, Apps Cloud and IoT Cloud, to help enterprises increase productivity and conversions.
Being a Registered Partner of Salesforce, we bring extensive technology expertise in Sales Cloud, Service Cloud, FinancialForce, Lightning Bolt, Community Cloud, Wave Analytics and Einstein for Artificial Intelligence. This extensive experience enables us to provide an improved CRM implementation experience to our client which helps them to maximize the usage of systems they have invested in.
Our strong and dedicated team of Salesforce experts work towards assisting our clients in their business needs and enable them to manage sales, marketing, and customer service functions by providing responsive, intuitive and flexible support.
Our strategic and industry specific understanding of Salesforce implementation/customization allows enterprises to unleash the full potential of Salesforce applications and enables them to minimize operating costs and achieve faster ROI, make insightful decisions and accelerate productivity.
Certified Team
Team of over 40 Salesforce consultants out of which 80% hold architect and consultant level certifications
Partnership
Registered Salesforce Global Service Partner
Integration Expertise
Capability to integrate Salesforce with marketing, customer service, order management, quoting, ERP, and other critical systems
Salesforce Services
CIGNEX Salesforce offering portfolio provides end-to-end services with faster time to market at reduced costs to build Customer Success Platform which helps enterprises design and build exceptional cutting-edge customer experiences.
Salesforce Health Assessment
Whether it’s a new Salesforce initiative or enhancement of a decreased system, our Salesforce Health Check is a comprehensive assessment service that can help you:
- Salesforce Health Check – Analyze your system’s overall health
- Receive recommendations & solutions on how to improve Salesforce CRM Performance
Salesforce Consulting Services
With our Salesforce consultants, we can be your Salesforce Consulting partner & create a roadmap for implementation which would take care of all your consulting needs from strategy & development to deployment & support. Our Salesforce consulting services include:
- Saleforce Lightning Bolt Consulting
- Sales Cloud Consulting
- Service Cloud Consulting
- Force.com Consulting
- FinancialForce Consulting
- Marketing Cloud Consulting
- Wave Analytics Consulting
Salesforce Implementation Services
With our agile delivery methodology, we align our custom Salesforce development & deployment approach with your unique business model to makes sales acquisition and management faster and more efficient for you.
Salesforce Integration
We have a vast expertise in integrating Salesforce with external & internal systems as well as third party systems with Salesforce using SOAP, REST, BULK and Meta Data APIs which are extensible, flexible, secure and efficient. Our Integration services include:
- SAP Salesforce Integration
- ServiceNow Salesforce Integration
- Heroku Integration
- ERP Salesforce Integration
- Mulesoft Salesforce Integration
- Netsuite Salesforce integration
- ServiceAide Salesforce Integration
- CTI Salesforce Integration
Salesforce Migration
Our Salesforce experts understand the business needs & can successfully migrate to Salesforce Sales from other applications along with designing & implementing custom and workflow applications. Our Migration Services include:
- Salesforce Classic to Lightning Migration
- SugarCRM to Salesforce Migration
- Siebel to Salesforce Migration
- Zoho CRM to Salesforce Migration
Salesforce Support Services
We provide technical support, ongoing advice, enhancements, 24x7 support, and administration of implemented Salesforce solutions as per defined SLAs. Our support services include:
- Validation of a deployment
- Suggestions on how to configure your system for high availability and scalability
- Salesforce Performance Evaluation and Tuning
- A walkthrough of new features and how to use them
Salesforce Connectors
Enhance Service Delivery with Salesforce-ServiceAide Connector
Looking for a way where you can manage your ServiceAide tickets within Salesforce? Then this app is for you. Manage tickets within Salesforce and increase the agility throughout your organization leading to enhanced service delivery. The connector once installed would enable you to check & update related ServiceAide tickets of respective accounts while being in Salesforce.
Salesforce-ServiceAide Connector will enable you to:
- Comprehensive IT management within Salesforce
- Gain better control over incident, problem, change, release, service request, and service level management
- Deliver enriched customer experience
Mobile Enabled CRM for Sales & Service Workforce on the Field
Deliver Omni channel experience to your sales and service teams to help them access right information anytime anywhere, that can offer a tremendous edge in serving customers & closing deals. StreamForce is a LiferaySalesforce Connector designed with an objective of delivering real time information at the fingertips of your field workforce.
Benefits
- Unlimited customization with Liferay DXP driven App
- Access to information anytime, anywhere across all devices
- Enhanced user experience for improved collaboration
- Designed to manage high user volumes through horizontal scaling
- Mobile Security at par with a Salesforce app
- Easy to deploy in your existing development environment
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