Client Overview
A $5B global manufacturer and supplier of premium liquid and powder coatings with 120,000 customers, 12,000 employees and 3900 distribution centers across 130 countries
Business Need
Improve customer engagement, experience and business efficiency
- Replace a 12-year-old ordering system built on 3 separate technology stacks with vastly different interfaces with a single/personalized/ collaborative/global e-Commerce platform
Key Features
- 5000+ Products
- 340,000+ Users
- 3 seconds Order Processing Time
- 542,500+ Orders/Month
- 7.2 million Transactions/month
Benefits
- Global e-commerce platform for NA, LA, EMEA and APJ
- Dramatic uplift of sales - 4x increase in order volume within a month after the launch
- TCO saving of US$5 Million over 3 years
